Shopvaly.net Refund Policy

Last Updated: November 11, 2024

Thank you for shopping at Shopvaly.net.

We hope you are happy with your purchase. However, we understand that sometimes things don’t work out. Here’s our refund policy:

Return Eligibility

To be eligible for a return, your item must be:

  • Unused
  • Unopened
  • In its original condition
  • In its original packaging

You must initiate a return within 3 days of receiving your order.

Return Process

  1. Contact Us: Please contact our customer support team at contact within 3 days of receiving your order to initiate a return.
  2. Return Authorization: Our customer support team will provide you with a Return Authorization Number (RAN).
  3. Shipping: You will be responsible for the cost of shipping the item back to us. Please ensure the package is securely packed and includes the RAN.
  4. Refund Processing: Once we receive the returned item and verify its condition, we will process your refund. Refunds will be issued to the original payment method.  

Refund Timeframe

Please allow 14 business days for your refund to be processed once we receive the returned item.

Exceptions

We may make exceptions to our return policy on a case-by-case basis. If you have any questions or concerns, please contact our customer support team.

Note: Please retain your proof of purchase (order confirmation email) for any return or exchange.

Please note that this is a general refund policy. Specific terms and conditions may apply to certain products. Please refer to the product description or contact our customer support for more information.

By placing an order with Shopvaly.net, you agree to be bound by these terms and conditions.